Help & FAQs

Ordering & Payments

Simply browse our collection, select your preferred items, choose the size and quantity, and add them to your cart. Proceed to checkout and follow the instructions to complete your order.
Note: Orders are subject to availability, and we reserve the right to cancel an order if the product is out of stock or due to any unforeseen circumstances.

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • Net Banking
  • UPI (Unified Payments Interface)
  • PayPal (for international transactions)
  • Wallet Payments
  • Other secure payment gateways available at checkout

Once an order is placed, modifications or cancellations cannot be accepted. We kindly request you to double-check your order details before confirming. These orders are specially made for you, hence, can not be cancelled / exchanged and no refund will be paid.

Shipping & Delivery

We strive to ship all orders as quickly as possible, usually within 2-4 weeks, after the order has been placed. Please note that this time frame does not include weekends or holidays. In some cases, due to high demand or unforeseen circumstances, shipping times may be longer. If this is the case, we will notify you promptly and provide an updated shipping time frame.Shipments outside India will require additional transshipping time.

Yes, we ship internationally! Shipping charges and delivery times vary based on the destination, selected shipping method, and customs regulations.
Important Information:

  •  International shipping fees will be calculated at checkout.
  • Delivery times may be affected by customs clearance procedures, which are beyond our control.
  • Certain products may have shipping restrictions due to legal or regulatory reasons in specific countries.

Once your order is shipped, you’ll receive a tracking number via email or SMS. Use this number to track your package on our website or the courier partner’s website.

Returns & Exchanges

As a policy, we do not offer returns or exchanges on products which are delivered in perfect condition as per the order placed.
In case, a product is received in a damaged state, please contact our customer support team at +917413816000 with your order details. Our team will guide you through the process, including return shipping instructions.Items must be unused, unworn, and in their original packaging. Refunds are issued to the original payment method once the returned item is received and inspected. Sale items may not be eligible for returns.

Product & Sizing Information

Please refer to our size guide available on each product page. If you need further assistance, feel free to contact us.
Yes, we use high-quality, non-toxic fabric paints that are safe for all skin types and designed to last through multiple washes.
To maintain the design, wash the garment inside out in cold water and avoid harsh detergents. Do not bleach or dry clean.

Discounts & Promotions

Yes! We frequently run special offers and promotions. Subscribe to our newsletter or follow us on social media to stay updated.

  • Discounts and promo codes are subject to availability and may be limited to specific products or collections.
  • Some promotions may have expiration dates or usage restrictions.

No, only one discount code can be applied per order unless explicitly stated otherwise.
Additional Discount Terms:

  • Discounts cannot be combined with other offers, store credits, or gift cards unless specified.
  • Some items, such as custom-made, limited-edition, or hand-painted clothing, may be excluded from discounts.

Customer Support

You can reach our support team via email at divalifestyles.sweta@gmail.com, or by calling +91 7413 816 000 / +917385860608 during business hours.

Yes, we provide special pricing for bulk orders. Please contact us at divalifestyles.sweta@gmail.com, or by calling +91 7413 816 000 / +917385860608 during business hours, for more details.

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